Technical Support Services
Asymtek's team of specialists are factory trained on the latest technologies and applications and will quickly diagnose and resolve your technical issues. Our goal is to help streamline your processes and maximize your throughput. Using our professional support saves you time and money.
Technical Support Contacts
Asymtek Offers The Following Support Services:
- Training
- Telephone support
- Routine maintenance
- Site audits for machines and processes
- Customized support
- Hardware Related
- Software Related
- Jets, Valves & Pumps
Click here to request more information and/or quotes on the support services we offer.
Training
Asymtek offers a comprehensive range of training courses based on prouduct and application type.
Tech Tools
- The Findapart Search Tool offers a quick and easy exploded view diagram showing all the parts of a valve or other assembly. This is the ideal way to identify the part number for spare or replacement parts.
- The Flip Chip Calculator offers a quick and easy way to determine the volume of underfill necessary to optimize flip chip in package and flip chip on board dispensing processes.
- The Dam and Fill Analyzer provides a quick and easy way to formulate the optimal dispense parameters for any dam and cavity fill dispensing application.
- Cost of Ownership Calculator (.ppt in a .zip file) - The cost of ownership calculator allows you to estimate the cost of production per part over the lifetime of the dispensing equipment using the SEMI E35(1) guidelines.
Application Notes & Dispensing Tips
Asymtek's latest application notes and tips.
Manuals
Asymtek's latest product manuals.
Software - FmXP/FmNT & ECNT/ECXP Language Updates.
You can get the latest update files for your language here.
Software - FmXP & FmNT Help Files.
You can get the help files for various FmNT versions here.
Contact Asymtek's team of specialists at service@asymtek.com
or call 1-800-ASYMTEK (1-760-431-1919) for more information. |